LIBRARY GETS AN A FOR EFFORT

If there is one thing I could never do without, it’s the library. Libraries have always been a place of refuge and joy for me. I grew up walking to the library from the time I was eight years old. That was before a child walking by herself  a few blocks from home wasn’t considered child abuse.  It wasn’t just the library I loved, it was the librarians.  I don’t think I’ve ever met a rude librarian.  They’re unfailingly pleasant, patient, and helpful.   Thank heaven, they were only closed for a short time during the pandemic.  And now that they’re open, they’re doing a fantastic job of following CDC guidelines. Our library gets an A for effort from me.

Did I say they were closed?  Actually, they were sort of open.  You could order print  books online.  Then, when you got to the library, you could call inside, and they would bring the books out  to your car. Is that cool, or not?  And then, just to be safe, they “quarantined” the returned books for three days before letting anyone borrow them again.  You can still use this service if you want to.

Library Gets A for effort during this pandeimic. They are enforcing masks.
Library gets “A” for effort. They’re enforcing mask wearing & following CDC guidelines.

When the library re opened to the public,  they had removed  most  of the furniture and put  Plexiglas barriers all over the place.  No plush, comfy sofas and chairs, or wooden reading desks and chairs.  All of which meant people couldn’t spend hours in the library reading newspapers and magazines, or halfway sleeping. ( Sleeping in the library was banned a few years back).  They do have two or three small, metal tables and  chairs.  These came in handy if you need to sit a minute, which I often do, at my age.

 

Everyone is required to wear a mask, and it’s enforced.   I don’t know how these kind, gentle librarians are able to make everyone mask up, but they do.  Yesterday I saw a couple of teenagers approach the door without masks.  I figured they would get away with it.  But when I got inside, they were wearing the paper masks the library provides.  I’d loved to have seen that transaction.  If these sweet librarians can be enforcers, why can’t the people at Aldi’s and the Dollar Store do the same?  I guess it’s a matter of economics.  The stores don’t want to turn down any extra sales, whereas the library isn’t in it for the money.

Why do I go to the library instead of calling and ordering books?  The same reason I don’t have my groceries delivered.  I like to wander the aisles and see what’s there that I hadn’t thought of.   But I feel 100% safer in the library than I do in the supermarket.  There’s no loud talking from barefaced people. No one crowding behind you at the checkout. No clusters of people clogging the aisles for a chat.  The library is quiet, subdued, and safe.  Our local library gets a an A Plus for observing CDC guidelines during the pandemic.

CUSTOMER SERVICE ON DOWNWARD SPIRAL

Remember when it paid to complain about poor customer service?  Well, that doesn’t happen anymore.  I suppose it’s because of the pandemic.  We can blame pretty much everything that goes wrong on Covid-19.  And some people really don’t care if you like their service or not.  When  the coronavirus crisis is over, I have a feeling that’s not going to change. According to a recent survey at Arizona State University,  Customer Service is on a downward spiral,  and consumer rage is increasing. 

Customer Service is getting worse and so is consumer rage.
Customer service is on a downward spiral and consumer rage is getting worse.

For us, it started last summer with the delivery of the Indianapolis Star.  We’re a two newspaper household. For over three decades, a carrier delivered both papers to our side door.  But when our local paper went to five days a week,  the Indy Star had to find another carrier to deliver on Tuesdays and Sundays.  That carrier decided she couldn’t take a few seconds to turn in our lane, roll down her window, and toss the paper on our side porch.  In spite of repeated instructions to leave it on the porch, she kept throwing it near the street.  Which means that I must get dressed and walk to the end of the lane so as to have our morning paper when we wake up. Not bad in the summer, but I’m not looking forward to ice and snow.

After exchanging e mails with various customer service representatives over  a four week period, nothing changed.  The Indy Star representatives  repeatedly assured me the paper should be delivered to our side door, but that hasn’t happened.   The Indy Star is still out by the road on Tuesdays and Sundays..

I suppose it’s hard to find paper carriers in ordinary times.  But with all the people out of work, and scrambling for Uber delivery jobs, you’d think the Indy Star could find someone to take a few seconds to deliver the paper to our door.

Recently, we  had another bad experience with the customer service department at Lazy Boy. Although we had thought bulky recliners were kind of ugly, we finally succumbed to the urge for comfort in our old age. We didn’t buy any old recliner.  Ours was a custom job with all the bells and whistles, and pale  blue upholstery.  When it finally arrived, the dealer gave us a phone number to call if anything went wrong.

We enjoyed that recliner for three years.  Just press a button to move it back, lift the leg rest, massage your back, or provide heat.  And then, one day, it went all the way backward,  but wouldn’t move forward.  My husband found the Lazy Boy Customer Service phone number.  He had to wait 50 minutes to get an answer.  They said they’d have to schedule an appointment with a repair man.  That was on November 23.  A week later, they called to say they couldn’t come until Jan. 7. That meant six weeks with our recliner spread out across the room on its back.  Seems the service center is in Texas, and it takes them awhile to get to Indiana.

In both of the cases above, we’re at the mercy of the service provider.  No one else is going to deliver the Indianapolis Star, and there is no one in town who can repair Lazy Boy  recliners (we checked) .  I’m afraid it’s a portent of things to come.  Customer Service is on a downward spiral, and it’s only going to get worse.

IS STOCKPILING SELFISH OR SMART?

Hoarding is definitely a bad word nowadays.  It conjures up images of deranged people living amongst piles of things they’ve accumulated for years, unable to part with a even single rubber band.  But there’s another type of hoarder who is now in the spotlight.  It’s the person who has a closet full of toilet paper, or a trunk full of bottled picante sauce.  Yes, I’ve witnessed this type of hoarding during this pandemic.  But there’s a euphemism for the term, “hoarding,”  and its called stockpiling.  You might even think of it as saving, or stocking up for the uncertainty ahead.  Is stockpiling selfish or smart?

Stockpiling is generally frowned upon by the media.  We’re told that it’s a selfish act, depriving others of access to much needed goods.  But to my mind, it’s kind of a natural act of self preservation.  Everyone has their own wants and needs.  For my husband, it’s canned soup.  Being a diabetic, he is careful to avoid high carbohydrate foods.  Most soup is nutritious without being high in calories.  Beside that, it warms the tummy on cold wintry days.  It’s also one of the first things that started disappearing from the grocery store shelves in March..

And so, starting last spring, we would buy a few extra cans of his favorite soups whenever we shopped.  No, we didn’t walk out with a cartful of soup, but we did buy more than we could use in a week.  Consequently, we have two pantry shelves full of canned soup.  It’s at least a  month’s supply. I don’t see this as a stupid expense or a selfish act.  The money isn’t wasted.  Canned foods are good for years. And we really didn’t deprive anyone else of a can of soup in the long run. And at our age, there could be weeks when the weather is so bad we can’t leave the house.  Or one of us could get sick.

Is stockpiling selfish or smart. Stockpiling canned goods is a good idea when facing uncertainty
Is stockpiling selfish or smart? Everyone stockpiled canned goods in the olden days.

When I was a child, everyone stockpiled food .  Women canned.  We had a basement full of canned peaches, pears, tomatoes and green beans.  My husband lived on a farm, and they even canned the meat which they had raised.  Was that selfish or stupid?  No, it was called planning for the long winter months ahead.

This is a time of uncertainty.  A change in government, a new president of the United States.  A Covid-19 epidemic predicted to spiral out of control. Many economists are predicting a worldwide stagflation.  So Is stockpiling stupid, selfish,  or smart?  I’ll vote for smart.

MAXING OUT AT THE DOLLAR STORE

Dollar Stores are everywhere—out in the country, and all over town. During this pandemic  they’ve become a good place to shop for basics while getting in and out quickly.  Some are classier than others, although none of them really fit that description.  I’m most apt to stop at the one near the public library on my way home. Compared to other Dollar Stores,  It’s pretty much down to the nitty gritty.   Because of  shoplifting,  many products are either locked up or in short supply.  They have a steady stream of customers in this low income neighborhood.  Yesterday, I noticed more people maxing out at the Dollar Store.

It didn’t seem very crowded at first.  But after I’d picked up my vitamins, I noticed the checkout line was backed up, and moving slower than usual.  The bottle neck was a woman  who couldn’t seem to get her credit card to work.  She made several attempts to key in various numbers, with no luck. The clerk was kindly, trying to help.  I contemplated offering to pay her bill, until I noticed her cart was filled with soda pop and salty snacks.  The dietitian in me just couldn’t deal with that.  If you’re almost broke, shouldn’t you buy something healthy?  Not for me to judge. She finally found a card that worked, so that ended my moral dilemma.

It’s not unusual to see someone on the edge at that Dollar Store.  But it didn’t used to happen very often.  However, the next person in line had a similar problem.  Since her credit card seemed to be maxed out, her companion pulled some coins and  a few wrinkled bills  from his pocket, and they made it through.  I looked at the customers lined up behind me.  They seemed tired and worried.  One woman took some items from her cart and put them back on the shelf. The parking lot was full of dented cars and rusty trucks.

Maxing Out at the Dollar Store is a sign of the times.
More folks are maxing out at the Dollar Store, which is a bad sign for the economy.

As I drove out of the parking lot, I felt something  coming on;  restless as a hurricane.  Is this  a portent of things to come?   I would guess that many of the customers in that store are unskilled folks who work in restaurants or other places where  more educated  people don’t want to work..  Because of the covid’19 pandemic,  their  low paying jobs have dried up.  They went through their unemployment pay and stimulus money in July.  What will happen next?  Are we headed for a deeper recession?

When people are maxing out at the dollar store, you have to worry.

9 THINGS TO DO IF HOME ALONE

With winter coming on, a recent retiree asked my husband, “what do you do all day?” He felt exasperated because he’s an outdoor person.  The Covid-19 lockdown didn’t bother him much until now, because he could hike, play golf, and easily find things to do while socially distancing.   But now, he’s wondering  how to make it through the next few months while stuck inside.   Here are 9 things to do if you’re  home alone during the pandemic.

1. Make Your Bed.  Why bother, if no one but you can see it?  Because making your bed gives you a sense of accomplishment and normalcy.  Anyway , who wants to climb back into a tangled mess at night.

2. Exercise.  Maybe you have some home equipment, like an exercise bike.  But you really don’t need it. There are tons of stretching exercises you can do, plus ones using weights.  Make it a habit,  fifteen minutes, first thing in the morning.

3. Jigsaw puzzles are good for your  brain because they exercise both side of your brain.    If you have a computer, you can do them online at places like jigzone.com.  and listen to  the pieces fall into place. It’s fun, and free!

9 things to do when home alone. Do a puzzle at jigsaw.com
9 things to do if home alone. Try a jigsaw puzzle at jigzone.com. It’s free!

4. Prepare nourishing foods.  It’s tempting to live on cheese and crackers or cereal.  But that’s boring and unhealthy. Make fresh fruit smoothies. Try a new recipe–something fancy and unusual.  Dream about the day when you can have a  dinner party with a dazzling new dish.

5. Do something creative. Learn woodworking online or with a book from Menards..  Paint pictures, knit, sew, crochet. Write your memoirs, start a scrapbook, make a collage with favorite photos—the list is endless

6. Get out of the house.  Unless its pouring down rain, sleet, or snow, bundle up and get a breath a fresh air. Fill your lungs with oxygen and take a short walk. The change of scene will lift your spirits.

7. Read books. If you’re bored with “formula” novels and Chicklit, go back and read the classics.  How could anyone tire of Tolstoy?

8. Start an indoor garden.  I began one last year with pots of amaryllis.  They don’t start growing until you water them, so they can be staggered to bloom all winter.  I had gorgeous fresh flowers  from December through March.   Spider plants, ivy, and philodendron  provide fresh greenery on dull winter days–and they’re good for the air.

9. Redecorate.  Paint your bedroom pink.  Order some new curtains on Amazon or buy them at Walmart.  Refinish some furniture.

One of these days, we’ll have a vaccine, and new medicines to fight the virus.  In the meantime, there are nine good things to do if you’re home alone this winter

5 GOOD THINGS YOU’LL REMEMBER

The Covid-19 pandemic has been a stressful time.  Fear of contracting the virus, combined with social isolation,  is a universal problem.  But each age has had their own stress.  Parents with children out of school report the most.  However, it’s also difficult for the elderly who face long, lonely hours without seeing their loved ones. But when it’s all over,  there are 5 good things you’ll remember about the lockdown..

Coid has relieved air pollution in major cities.
5 good things you’ll remember after the pandemic include  reduced pollution, giving us cleaner air,
  1. Cleaner air.   It’s estimated the pandemic lockdown has taken about 80% of passenger cars off local roads. Resulting in  a 31% reduction in air pollution compared to the same time frame last year.  Before-after-photos show less-air-pollution during the pandemic. According to the NIH, “air pollution is considered as the major environmental risk factor in the incidence and progression of some diseases such as asthma, lung cancer, ventricular hypertrophy, Alzheimer’s and Parkinson’s diseases, psychological complications, autism, retinopathy, fetal growth, and low birth weight. “

2. Money Saved.  Many people have lost their jobs, so this isn’t a benefit enjoyed by everyone . But for seniors on a fixed income, and those  still employed,  they are  suddenly seeing their bank balance grow.  Let’s face it: when you’re not going anywhere or  buying new clothes, have stopped going to restaurants and taking vacations,  you’re saving a bundle of money.  And when this pandemic is over, people are going to spend that money like crazy.

3. Learning how to do your own hair.  Over the years, most everyone  has become dependent on others to cut and style their hair.  But when you’re afraid to go to a beauty salon,,  you have to take matters into your own hands.  I’ve learned to cut my own hair, and people tell me they like it better.   I’ll probably go back  to having it done, but it’s nice to know I can do it myself.

4. Discovering the joys of takeout and delivery..  Like everyone else, we enjoyed eating in restaurants before the pandemic.    We didn’t do takeout unless someone was sick.  But now, we’ve learned to appreciate take out and delivery—especially the smaller restaurants where we wouldn’t have considered going  before.  Seafood, burgers, ethnic food….we’ve tried them all.   We don’t have to dress up or drive after dark, or wait too long for service..  Yes, I still dream of returning to our old favorite restaurants.  But we’ll be doing a lot more take out than we did before the pandemic.

5. Fewer sick days, due to healthier habits.  My husband and I have gone seven months without a  bout of diarrhea or respiratory infection.   Because of masking, social isolation, and obsessive hand washing,  we’re  avoiding a lot of germs other than covid.-19.

I know that many are suffering from financial hardship right now.  I’m old enough to remember my own father too sick to work, and a husband losing a job during the recession.  But after the pandemic ends, we may have  5 good things to remember about  making it through the pandemic with faith in ourselves, and the loving support of others.

HAVING A COVID-19 MELTDOWN?

Here’s what a covid-19 meltdown feels like:  Hours after you’ve done something a bit risky, you start feeling apprehensive, and the worry begins to build .  Were you too close to someone at the grocery store?  Did that guy without a mask at the pharmacy breathe virus on you?     What about that small family dinner? You don’t go inside restaurants except for pickup, but did one of the workers have covid-19?  Now, you’re feeling lightheaded. Before you know it, your thoughts are spiraling out of control.   Are you having a covid-19 meltdown?

A covid-19 meltdown may last anywhere from a few hours to a few days.   During this time, you’re constantly checking the list of symptoms.  Can you still smell?  You go around sniffing coffee and lavender and a bar of soap.  Yes, you can still smell.  But now, your nose is dripping, and your eye looks bloodshot.   Is it your spring/fall allergies acting up?  Or,  the virus? .  You have an upset stomach.  Was it that Mexican food you ate last night, or covid-19.   You feel tired.  Was it that long hike you took yesterday, or something more serious?

My first covid-19 meltdown happened in late March.  This was when our city had less that one tenth of one percent covid-19 cases. The CDC was telling people not to wear masks.  It wouldn’t protect  you at all.  Apparently, they were really were just afraid they were going to run out of masks for essential workers.  When it turned out that people really should wear masks, we’d been running around for weeks without them.

Having a Covid-19 Meltdown? Try mindful breathing or a walk through the woods
Having a Covid-19 meltdown? A walk through the woods, or mindful breathing may help.

Around that time,  we hosted a small family gathering ,  including someone from another town.  That was when I first  began to feel anxious about contracting covid-19.  During the next four days, I symptom checked on and off every few hours.  At the end of that time period , I relaxed, and put aside my worries.

Now, our city has become a hot spot, with 11% positivity rates.  The fear is spreading. Over the past few months, I’ve had a couple more  meltdowns.   Since I suffer from both spring and fall allergies, any dizziness, fatigue, or dripping nose is alarming.   My worries escalate.  My husband is diabetic and close to 90. What would he do if I got sick?  Where would I go to isolate?  Mentally, I began to make plans.

Coping mechanisms that work best for me:

  1) A walk along the river or through the woods.
  2) Meditation and mindful breathing.

Here’s the thing– in the coming year, it’s probably not going to get any better.  No matter who is elected president, the virus will continue to spread.  I’ve resigned myself to the ever present danger.   We’ll either get the virus, or we won’t.  And until the plague has ended, I’ll probably have a few more covid-19 meltdowns.